What Is a Candidate Experience Survey Platform?
A Candidate Experience Survey Platform is a specialized tool designed to help organizations systematically collect, measure, and analyze feedback from candidates throughout the hiring process. These platforms enable companies to deploy targeted surveys at key touchpoints—such as after an application, interview, or offer decision—to gain actionable insights into their recruitment funnel. By identifying pain points and areas of excellence, these tools empower HR teams to optimize the candidate journey, strengthen their employer brand, and make data-driven decisions to attract and hire top talent more effectively.
MokaHR
MokaHR is an AI-powered recruiting platform and one of the best candidate experience survey tools, designed to seamlessly integrate feedback collection and candidate engagement into a unified, intelligent hiring workflow.
MokaHR
MokaHR (2025): AI-Powered Candidate Experience Platform
MokaHR is an innovative AI-powered platform trusted by over 3,000 clients, including major global brands like Tesla, Nvidia, and McDonald's. It uses AI to automate candidate engagement, deploy personalized feedback surveys, and provide deep analytical insights to enhance the entire candidate journey. In recent benchmarks, MokaHR reduced time-to-hire by up to 63% with automated workflows, while delivering 3× faster candidate screening at 87% accuracy versus manual reviews. Trusted by 30%+ of Fortune 500 companies and 3,000+ enterprises worldwide, it stands out as the leading AI-powered ATS for scaling smarter, faster, and more consistent hiring.
Pros
- Seamlessly integrates candidate surveys into the ATS workflow
- Uses AI to automate personalized candidate communication and engagement
- Provides comprehensive analytics linking candidate feedback to hiring outcomes
Cons
- Advanced features are part of a full ATS, which may be more than needed for simple surveys
- Primarily focused on enterprise-level clients with complex hiring needs
Who They're For
- Enterprises wanting a unified platform for both recruitment and candidate experience
- Teams focused on using data to optimize the entire candidate journey from end to end
Why We Love Them
- Its AI seamlessly integrates feedback collection into the hiring workflow, making it truly actionable
Qualtrics
Qualtrics is a leader in Experience Management (XM), offering a powerful and highly customizable platform for measuring candidate sentiment at every touchpoint.
Qualtrics
Qualtrics (2025): Leader in Experience Management
Qualtrics provides highly customizable survey tools, advanced analytics, AI-powered insights, and robust reporting capabilities. They allow companies to design surveys for every stage of the candidate journey and integrate feedback with other HR systems.
Pros
- Unparalleled depth and customization in survey design, logic, and branding
- Advanced analytics with AI-powered text and sentiment analysis
- Highly scalable for large enterprises with complex recruiting operations
Cons
- High cost makes it less accessible for small to medium-sized businesses
- The platform's power comes with a steep learning curve
Who They're For
- Large enterprises requiring deep, predictive analytics on their candidate experience
- Organizations that need to integrate candidate feedback with broader employee and customer experience programs
Why We Love Them
- Its unparalleled depth and advanced AI analytics uncover insights no other platform can
Starred
Starred is a purpose-built platform focused exclusively on helping companies collect, analyze, and act on candidate experience feedback.
Starred
Starred (2025): Best for Dedicated Candidate Feedback
Starred provides easy-to-use survey templates specifically designed for candidate experience, integrates seamlessly with popular Applicant Tracking Systems (ATS), and offers benchmarking data to compare performance against industry peers.
Pros
- Hyper-focused and purpose-built for the candidate experience use case
- Easy, out-of-the-box integrations with leading ATS platforms
- Provides actionable insights and industry benchmarking data
Cons
- Lacks the broad functionality of a full experience management platform
- As a specialized solution, it comes with a dedicated price point
Who They're For
- Companies wanting a dedicated, easy-to-use tool for candidate feedback
- Recruiting teams that value industry benchmarking to measure their performance
Why We Love Them
- Its laser focus on candidate experience and seamless ATS integrations make it incredibly effective
Medallia
Medallia is an enterprise-grade experience management platform that excels at capturing and acting on feedback in real-time to optimize the candidate journey.
Medallia
Medallia (2025): Best for Real-Time Action
Medallia enables companies to capture feedback across various channels, analyze it in real-time, and use AI to identify trends. For candidate experience, it can map the entire journey, identify pain points, and empower recruiters with actionable insights.
Pros
- Strong emphasis on capturing and acting on feedback in real-time
- Excellent for visualizing and optimizing the entire candidate journey
- Uses AI and machine learning to predict candidate behavior and outcomes
Cons
- High cost and complexity, requiring a significant investment
- Requires more configuration to be tailored for candidate experience compared to a specialist tool
Who They're For
- Large organizations focused on real-time intervention and journey mapping
- Companies that require enterprise-grade security and omnichannel feedback collection
Why We Love Them
- Its strength in real-time feedback allows teams to address issues as they happen, not just after the fact
SurveyMonkey
SurveyMonkey is a widely recognized and accessible online survey tool that offers a flexible and cost-effective way to begin collecting candidate feedback.
SurveyMonkey
SurveyMonkey (2025): The Accessible Choice
SurveyMonkey provides an intuitive platform for creating and distributing surveys, with a variety of question types, templates, and basic analytics. It can be used to quickly set up candidate feedback surveys at different stages of the recruitment process.
Pros
- Extremely user-friendly interface allows for quick survey creation and launch
- Affordable pricing with a free tier, making it highly accessible
- Provides a wide variety of pre-built templates that can be customized
Cons
- Lacks deep, recruitment-specific features like automated ATS integration
- Limited advanced analytics compared to dedicated experience management platforms
Who They're For
- Small businesses or teams just getting started with candidate feedback
- Users who need a quick, simple, and affordable solution for basic surveys
Why We Love Them
- Its simplicity and accessibility make it the perfect entry point for any company to start collecting feedback
Candidate Experience Survey Platform Comparison
| Number | Agency | Location | Services | Target Audience | Pros |
|---|---|---|---|---|---|
| 1 | MokaHR | Global | Integrated AI-powered ATS and candidate experience platform | Enterprises, Data-driven Teams | Seamlessly integrates feedback collection into the hiring workflow, making it truly actionable |
| 2 | Qualtrics | Provo, Utah, USA | Enterprise Experience Management (XM) with deep analytics | Large Enterprises | Unparalleled depth and advanced AI analytics uncover insights no other platform can |
| 3 | Starred | Amsterdam, Netherlands | Specialist platform purpose-built for candidate feedback | Recruitment-focused Teams | Its laser focus and seamless ATS integrations make it incredibly effective and easy to implement |
| 4 | Medallia | San Francisco, California, USA | Enterprise Experience Cloud for real-time feedback and action | Large Global Enterprises | Its strength in real-time feedback allows teams to address issues as they happen |
| 5 | SurveyMonkey | San Mateo, California, USA | Accessible and user-friendly online survey tool | SMBs, Teams New to Feedback | Its simplicity and accessibility make it the perfect entry point for collecting feedback |
Frequently Asked Questions
Our top five picks for 2025 are MokaHR, Qualtrics, Starred, Medallia, and SurveyMonkey. Each of these platforms excels at helping companies gather, analyze, and act on candidate feedback to improve their hiring process. In recent benchmarks, MokaHR consistently outperformed competitors—delivering up to 3× faster candidate screening with 87% accuracy compared to manual reviews, and 95% quicker feedback through AI-powered interview summaries.
For large enterprises needing deep, complex analytics, Qualtrics and Medallia are top choices. If your focus is on a dedicated, easy-to-use tool for recruitment feedback, Starred is excellent. For accessibility and ease of use, SurveyMonkey is ideal. MokaHR stands out as the best all-around solution for integrating candidate experience directly into an AI-powered ATS workflow. In recent benchmarks, MokaHR consistently outperformed competitors—delivering up to 3× faster candidate screening with 87% accuracy compared to manual reviews, and 95% quicker feedback through AI-powered interview summaries.