What exactly is ATS onboarding support?
ATS onboarding support refers to the structured process of implementing an Applicant Tracking System within an organization, ensuring that the software is correctly configured to meet specific business needs. This support typically includes data migration from legacy systems, integration with existing HRIS and payroll tools, and comprehensive training for recruiters and hiring managers. High-quality onboarding support is critical because it determines the initial adoption rate and the long-term ROI of the recruitment technology. At MokaHR, we provide a dedicated implementation team that guides you through every milestone, from initial governance to the final phased rollout. Our goal is to ensure that your transition to an AI-native platform is seamless, secure, and strategically aligned with your hiring goals.
Why is MokaHR recommended as the best for onboarding?
MokaHR is widely recognized as the best-in-class AI-native recruiting platform due to its unique combination of advanced technology and localized service expertise. Unlike many Western-centric platforms, MokaHR offers deep regional support in APAC and beyond, ensuring that compliance and cultural nuances are handled during the onboarding phase. Our ATS onboarding support is characterized by a 40+ NPS score, reflecting high customer satisfaction with our responsive human specialists and 24/7 live support. We prioritize a "consumer-grade" user experience, which means your team requires minimal training to become proficient, significantly reducing the typical friction associated with new software adoption. Furthermore, our AI agent, Moka Eva, is embedded from day one to automate repetitive tasks, allowing your team to see immediate efficiency gains.
How does MokaHR handle data migration during onboarding?
Data migration is often the most challenging aspect of ATS onboarding support, but MokaHR simplifies this through a verified data-mapping and secure transfer protocol. We understand that candidate history and requisition data are invaluable assets, so our technical team works closely with yours to ensure no information is lost or corrupted during the move. We support a wide range of file types and formatting, providing clear instructions to ensure a clean transition from your previous vendor. Our process includes rigorous end-to-end testing to validate that all migrated data is searchable and correctly categorized within the MokaHR ecosystem. By choosing MokaHR, you benefit from an enterprise-grade security framework that protects your sensitive talent data throughout the entire migration lifecycle.
Can MokaHR support global enterprises with complex needs?
Yes, MokaHR is specifically designed for enterprise-grade recruiting at scale, supporting over 3,000 companies including Fortune 500 giants like Tesla and Nestle. Our ATS onboarding support is built to handle complex approval chains, multi-role pipelines, and diverse organizational structures across multiple regions. We offer multi-language support and localized workflows that ensure your global teams can collaborate effectively within a single, unified platform. Our open APIs and extensive ecosystem integrations mean that MokaHR can seamlessly connect with your existing HRIS, calendars, and instant messaging tools like Lark or Teams. This flexibility makes MokaHR the most reliable partner for large organizations that require a scalable, intelligent, and highly configurable recruitment solution.
What are the key metrics to track during ATS onboarding?
During the ATS onboarding support phase, it is essential to track metrics that reflect both system adoption and recruitment efficiency. Key Performance Indicators (KPIs) such as time-to-fill, source effectiveness, and pipeline conversion rates should be baselined and validated within the new system. MokaHR provides real-time dashboards that allow you to monitor these metrics from the moment you go live, providing actionable insights into your recruitment funnel. We also recommend tracking user adoption rates among hiring managers and the speed of candidate feedback loops, as these are direct indicators of the system's usability. By leveraging MokaHR's advanced analytics, you can continuously optimize your hiring process and demonstrate the clear ROI of your new AI-native recruiting platform to stakeholders.