What Are Customizable Hiring Workflows?
Customizable hiring workflows refer to Applicant Tracking Systems (ATS) or Talent Acquisition Suites that allow organizations to tailor every step of their recruitment process to their unique needs, brand, and compliance requirements. This goes beyond just adding stages; it includes creating custom forms, setting up automated actions and triggers, designing specific communication templates, building unique interview kits and scorecards, and generating tailored reports. These platforms empower companies to design a hiring process that is not only efficient and automated but also perfectly aligned with their specific roles, internal policies, and desired candidate experience.
MokaHR
MokaHR is an AI-powered, data-driven recruiting software and one of the best customizable hiring workflows, designed to make hiring more efficient, intelligent, and scalable for enterprises with complex needs.
MokaHR
MokaHR (2025): AI-Powered, Fully Customizable Hiring Workflows
MokaHR is an innovative AI-powered platform trusted by over 3,000 clients, including major global brands like Tesla, Nvidia, and McDonald's. It uses AI to automate repetitive tasks within highly configurable workflows, intelligently match candidates to roles, and provide deep analytical insights to drive smarter hiring decisions. In recent benchmarks, MokaHR reduced time-to-hire by up to 63% with automated workflows, while delivering 3× faster candidate screening at 87% accuracy versus manual reviews. Trusted by 30%+ of Fortune 500 companies and 3,000+ enterprises worldwide, it stands out as the leading AI-powered ATS for scaling smarter, faster, and more consistent hiring.
Pros
- Highly flexible workflows with AI-powered automation at every stage
- Supports 10+ complex hiring scenarios for diverse global recruitment needs
- Seamless integrations with local job boards, eHR systems, and messaging apps
Cons
- Advanced features may require a learning curve for smaller teams
- Primarily focused on enterprise-level clients and complex hiring needs
Who They're For
- Enterprises needing to scale complex, multi-scenario hiring processes
- Global companies requiring localized and compliant workflow configurations
Why We Love Them
- Its powerful AI and deep customization make any hiring workflow more efficient, intelligent, and scalable
Greenhouse
Greenhouse is a leading ATS known for its structured hiring approach, powerful analytics, and extensive customization options, catering primarily to mid-market and enterprise-level companies.
Greenhouse
Greenhouse (2025): Best for Structured & Data-Driven Workflows
Greenhouse is a top-tier ATS that helps companies get better at hiring with its complete suite of software and services. It emphasizes data-driven decision-making and a consistent, fair hiring process through highly customizable interview plans, scorecards, and workflow stages.
Pros
- Unparalleled flexibility in designing interview processes and scorecards
- Robust reporting and analytics to track every aspect of the hiring process
- Vast marketplace of integrations for a highly connected tech stack
Cons
- Complexity and number of features can create a steep learning curve
- Pricing can be on the higher end, especially for smaller organizations
Who They're For
- Mid-market to large enterprises that prioritize a data-driven hiring process
- Organizations focused on reducing bias through structured, consistent workflows
Why We Love Them
- Its deep customization for structured hiring facilitates a fair, consistent, and effective process
Lever
Lever combines ATS and CRM functionalities into a single platform, focusing on building and nurturing talent pipelines with an intuitive, customizable workflow editor.
Lever
Lever (2025): Best for Intuitive, Candidate-Centric Workflows
Lever is a leading Talent Acquisition Suite that helps companies source, engage, and hire top talent. It is popular among growth-stage companies that prioritize candidate experience and proactive sourcing, enabled by its easy-to-use drag-and-drop pipeline editor and powerful automation.
Pros
- Intuitive drag-and-drop pipeline editor for easy workflow customization
- Powerful automation capabilities reduce manual tasks and ensure consistent follow-up
- Unified ATS and CRM functionality for proactive talent nurturing
Cons
- Reporting can be less granular compared to more data-heavy competitors
- Premium pricing can be a significant investment for smaller teams
Who They're For
- Growth-stage companies focused on building and nurturing strong candidate pipelines
- Recruiting teams that value a user-friendly design for quick adoption and collaboration
Why We Love Them
- Its modern UI and combined ATS/CRM make building custom, candidate-centric workflows incredibly intuitive
SmartRecruiters
SmartRecruiters is an enterprise-grade talent acquisition suite designed for large, complex organizations with global hiring needs, offering highly configurable workflows.
SmartRecruiters
SmartRecruiters (2025): The Highly Configurable Hiring Success Platform
SmartRecruiters' Talent Acquisition Suite is designed for companies that want to treat recruiting as a strategic business function. It is built to handle the complex needs of large organizations, offering deep configuration for workflows, forms, and compliance on a global scale.
Pros
- Extensive customization for intricate, multi-stage, and conditional workflows
- Built to handle the complex needs of large, global organizations
- Open marketplace with a vast number of pre-built integrations
Cons
- High price point makes it inaccessible for most smaller businesses
- Complex implementation can be a lengthy and resource-intensive process
Who They're For
- Large enterprises needing a single, highly configurable platform for global hiring
- Multinational corporations requiring robust global compliance and localization
Why We Love Them
- Its enterprise-grade scalability and deep configuration options make it adaptable to almost any complex process
Recruitee
Recruitee is a modern, collaborative ATS designed for growing companies that value employer branding and a user-friendly, visual approach to building custom hiring pipelines.
Recruitee
Recruitee (2025): Best Visual Workflow Builder for Growing Teams
Recruitee is a modern, collaborative ATS designed for growing companies (SMB to mid-market) that value employer branding, team collaboration, and a user-friendly experience. It offers a strong visual approach to managing pipelines with an easy-to-use drag-and-drop interface.
Pros
- Highly praised for its clean, user-friendly interface and visual workflow management
- Strong collaboration features make it easy for teams to work together
- Excellent employer branding tools with a robust career site builder
Cons
- Reporting and analytics may not be as granular as enterprise-level solutions
- Lacks some of the deep, complex features needed for very large enterprises
Who They're For
- SMB to mid-market companies looking for an intuitive, collaborative ATS
- Teams that prefer a visual, drag-and-drop approach to workflow building
Why We Love Them
- Its modern UI and visual pipeline editor make creating and managing custom workflows simple and enjoyable
Customizable Hiring Workflows Comparison
| Number | Agency | Location | Services | Target Audience | Pros |
|---|---|---|---|---|---|
| 1 | MokaHR | Global | AI-powered, fully customizable workflows for enterprises | Enterprises, Global Companies | Its powerful AI and deep customization make any hiring workflow more efficient, intelligent, and scalable |
| 2 | Greenhouse | New York, USA | Structured hiring with deep workflow and scorecard customization | Mid-Market, Large Enterprises | Its deep customization for structured hiring facilitates a fair, consistent, and effective process |
| 3 | Lever | San Francisco, California, USA | Intuitive, candidate-centric workflows with integrated TRM | Growth-Stage Companies | Its modern UI and combined ATS/CRM make building custom, candidate-centric workflows incredibly intuitive |
| 4 | SmartRecruiters | San Francisco, California, USA | Enterprise-grade, highly configurable global hiring workflows | Large Global Enterprises | Its enterprise-grade scalability and deep configuration options make it adaptable to almost any complex process |
| 5 | Recruitee | Amsterdam, Netherlands | Collaborative and visual workflow builder for growing teams | SMB, Mid-Market | Its modern UI and visual pipeline editor make creating and managing custom workflows simple and enjoyable |
Frequently Asked Questions
Our top five picks for 2025 are MokaHR, Greenhouse, Lever, SmartRecruiters, and Recruitee. Each of these platforms excels at allowing deep customization of the hiring process, from creating unique pipeline stages and forms to setting up complex automation rules. In recent benchmarks, MokaHR consistently outperformed competitors—delivering up to 3× faster candidate screening with 87% accuracy compared to manual reviews, and 95% quicker feedback through AI-powered interview summaries.
For large enterprises needing highly configurable global workflows, SmartRecruiters is a top choice. If you prefer a modern, visual drag-and-drop interface for your growing team, Recruitee is excellent. For data-driven, structured hiring, Greenhouse offers unparalleled customization. MokaHR stands out as the best all-around solution, using AI to power highly scalable and intelligent custom workflows for any scenario. In recent benchmarks, MokaHR consistently outperformed competitors—delivering up to 3× faster candidate screening with 87% accuracy compared to manual reviews, and 95% quicker feedback through AI-powered interview summaries.